Privacy Policy

Effective Date: 2026-04-30

1. Collection of Personal Information
We collect personal information such as name, address, email address, and phone number when you place an order on our website. This information is necessary to process your order and communicate with you.

2. Use of Personal Information
Personal information provided to us is used solely for the purpose of fulfilling orders, communicating order status, and providing customer support. We do not share your information with third parties except as necessary to fulfill these purposes.

We may share personal information with service providers (such as payment processors, shipping carriers, and analytics providers) strictly to operate our business.

3. Storage and Security of Personal Information
We store personal information securely and take reasonable measures to protect it against unauthorized access or disclosure. Information is stored on secure servers and accessed only by authorized personnel.

4. Cookies
Our website uses cookies to enhance user experience and analyze site usage. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You may manage your cookie preferences through your browser settings.

5. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our website signifies your acceptance of the updated policy.

Terms of Service

Effective Date: 2026-04-30

(Note: These terms apply to individual customers. For wholesale terms, click here.)

1. Order Placement
By placing an order on our website, you agree to provide accurate and complete information necessary for order fulfillment.

2. Pricing and Payments
All prices are listed in US dollars (USD) and are subject to change without notice. Payment is required at the time of order placement. Our website and checkout process are powered by Shopify, ensuring secure transactions. Payments are processed through third-party providers, including Shopify Payments and other payment gateways.

3. Shipping and Delivery
We strive to ship orders promptly. Delivery times may vary based on location and shipping method chosen at checkout.

4. Returns and Refunds
Due to the nature of our products, we do not accept returns or offer refunds unless the product is damaged or defective upon receipt. We reserve the right to deny refunds if claims are deemed fraudulent or unsupported. Please contact us within 7 days of receipt to report any issues.

Damaged or Defective Products: We take pride in the quality of our products. In the unlikely event that you receive a damaged or defective item, please contact us immediately upon receipt at info@goodis.us.

Non-Returnable Items: Due to the nature of our products, we generally do not accept returns for reasons other than damage or defect. Perishable items such as candies cannot be returned once they have been shipped.

Reporting Damaged or Defective Products: Please inspect your order upon receipt and report any issues within 7 days of delivery. To report a damaged or defective product, please provide detailed information and, if possible, photos of the issue to assist us in resolving the matter promptly.

Refund Process: If a refund is approved for a damaged or defective product, it will be processed back to the original payment method used for the purchase. Refunds are typically processed within 10 business days after approval.

Exchange Process
In cases where an exchange is requested for a damaged or defective product, we will arrange for the replacement item to be shipped to you promptly. You may be required to return the original item in its original packaging.

Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Intellectual Property
All content on our website, including text, images, logos, and designs, is the property of Goodis US Co. and protected by copyright laws. Use of our content without permission is prohibited.

Compliance

ADA Compliance
Our website is designed to be accessible to individuals with disabilities. If you encounter accessibility issues, please contact us for assistance.

Legal Compliance
We comply with all applicable laws and regulations governing e-commerce in the United States, including consumer protection laws and regulations.

Customer Responsibility
Customers are responsible for verifying that products ordered meet their individual dietary restrictions or allergies.

Governing Law and Jurisdiction
These Terms of Service are governed by the laws of New Jersey, without regard to its conflict of law principles. Any dispute arising from or related to these terms or your use of our website shall be exclusively resolved by the courts of New Jersey.